Frequently asked questions.

Everything you need to know before getting started with Rise Health & Wellness

Will Rise Health & Wellness be my primary care provider?

No. Rise Health & Wellness does not replace your primary care provider. We require patients to maintain an established primary care provider for routine preventive care, acute medical needs, and services outside the scope of our practice. Our care is designed to complement your existing medical care.

Do you accept insurance?

No. Rise Health & Wellness is a self-pay practice and does not participate with commercial insurance or Medicare. We do not bill insurance directly or provide superbills for reimbursement. Payment is due at the time services are rendered.

What if I have Medicare?

Rise Health & Wellness does not bill Medicare for professional services. Medicare beneficiaries should contact our office prior to scheduling so that we can review our self-pay policies and any Medicare requirements or documentation that may apply before receiving services.

Can I use my HSA or FSA?

Many patients choose to use HSA or FSA funds for eligible medical expenses. Because eligibility varies by plan and service, we recommend confirming coverage with your HSA or FSA administrator.

Are laboratory tests included in the cost of my visit?

Laboratory testing varies depending on your individual needs and the type of testing recommended. Conventional laboratory testing and specialized functional testing may have separate costs. We will discuss recommended testing and available payment options with you as part of your care.

Do you offer telehealth appointments?

Yes. Many of our medical appointments are available through telehealth. Certain services or circumstances may require an in-person visit, and our team will let you know when an in-person appointment is necessary.

What is a complimentary discovery call?

Complimentary discovery calls are available for prospective medical patients interested in Functional & Precision Medicine, Bioidentical Hormone Therapy, or Metabolic Health & Weight Management.

This brief conversation gives you an opportunity to learn more about our approach, ask general questions about our services, and determine whether Rise may be a good fit for your needs.

Discovery calls are informational and are not medical visits. Diagnosis, treatment, or individualized medical advice cannot be provided during a discovery call.

Do I need a discovery call before scheduling acupuncture?

No. Discovery calls are not required for Traditional Chinese Medicine or acupuncture services. Patients interested in these services may schedule by our booking link or calling.

What if I don't see an appointment time that works for me?

Please call our office at (912) 556-2229. If you don't see an appointment time that fits your schedule, our team is happy to help you find an appropriate option.

Still Have Questions?

We're happy to help you determine the best next step.